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Returns![]() You may return any product within one (1) year from the delivery date. The return item(s) must include a copy of the original packing slip and be mailed to:
US and International Returns
When the item(s) arrives, we’ll notify you by email, and a refund or credit will be issued within 10 business days.
Exchanges and Replacements Items cannot be exchanged for different products. You may return the item within the one (1) year return period for credit or gift certificate. If you receive a defective item, please contact customer service at 1(800)743-3868 or via email at orders@sheetmusicplus.com. Returning Software & Recorded Media Due to manufacturer restrictions, software and recorded media (including videos, DVDs, karaoke CDs, etc.) can only be returned if the manufacturer-sealed plastic shrink-wrap is unopened. Returning Digital Download Titles Due to the nature of digital sheet music, we can not offer a refund of your Digital Download title after it has been purchased, unless there was a problem with your file. If there was a problem printing or you have received the wrong title of your Digital Download, request a refund by sending an email to digital@sheetmusicplus.com Returning Personal Protective Equipment Due to health and safety concerns, personal protective equipment cannot be returned or refunded. This includes, but is not limited to: face masks, shields, and bell covers. |