Returns

You may return any product within one (1) year from the delivery date. The return item(s) must include a copy of the original packing slip and be mailed to:

US and International Returns
Sheet Music Plus
Attn: Returns
PO Box 1403
Winona, MN 55987-7403
USA

When the item(s) arrives, we’ll notify you by email, and a refund or credit will be issued within 10 business days.

Items returned within 90 days from the original ship date will be credited back to your original payment method. Items received after 90 days will be credited in the form of a Gift Certificate, which can be applied to future purchases.

We'll also credit the return shipping cost if your return is due to a defect or an error on our part. If you believe this is the case, describe the defect or error in writing on the packing slip and include it with the package. Returned items must be in original condition, complete with warranty card and owner's manual if applicable.

Credit card purchases will be refunded back to your credit card. PayPal purchases will be refunded back to your PayPal account. Orders paid by check or money order will be refunded by issuing a check.

Exchanges and Replacements

Items cannot be exchanged for different products.  You may return the item within the one (1) year return period for credit or gift certificate.

If you receive a defective item, please contact customer service at 1(800)743-3868 or via email at orders@sheetmusicplus.com.

Returning Software & Recorded Media 

Due to manufacturer restrictions, software and recorded media (including videos, DVDs, karaoke CDs, etc.) can only be returned if the manufacturer-sealed plastic shrink-wrap is unopened.

Due to the nature of digital sheet music we can not offer a refund of your Digital Download title after it has been purchased, unless there was a problem with your file. If there was a problem printing or you have received the wrong title of your Digital Download, request a refund by sending an email to digital@sheetmusicplus.com