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You may return any product within one (1) year from the delivery date. The return item(s) must include a copy of the original packing slip and be mailed to:
US and International Returns
When the item(s) arrives, we’ll notify you by email, and a refund or credit will be issued within 10 business days.
Returning Software & Recorded Media
Due to manufacturer restrictions, software and recorded media (including videos, DVDs, karaoke CDs, etc.) can only be returned if the manufacturer-sealed plastic shrink-wrap is unopened.
Returning Digital Print Titles
Due to the nature of digital sheet music we can not offer a refund of your Digital Print title after it has been printed, unless there was a problem with your print. If there was a problem printing or you have not yet printed your Digital Print title, request a refund by sending an email to firstname.lastname@example.org