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Frequently Asked Questions
General Questions about PDF Downloads
General Questions about Digital Downloads
No, you can download the title to your computer or mobile device, and print it when you need it. Once you’ve downloaded the file to your computer, Internet access is not required to print the music.
Yes, if you already downloaded the music to your computer or mobile device, you’ll have immediate access to the music.
You can also view and print your Digital Download title from any computer or mobile device by accessing your Digital Library online.
Copyright laws and distribution regulations dictate that we only show one sample page.
Yes, once you’ve downloaded the Digital Download title, it will be saved to your computer or mobile device. Due to copyright laws, the sheet music files cannot be electronically distributed. Prints are restricted to the number of copies purchased.
You do not require any special software to view or print your music.
Yes, there’s no special app required. Simply click and view your music instantly.
Due to the nature of the service we cannot offer a refund of your Digital Download title after it has been printed, unless there was a problem downloading, viewing, or printing it. If you experience trouble with your Digital Download, contact us at firstname.lastname@example.org. Please include details with a screenshot of the error along with your order number.
Your Digital Download order might be still processing. Sign out of your Digital Library, and then sign in after 10 minutes. There’s also a possibility you may have created another account; therefore confirm you’re signing in with the email address associated with your order.
You may want to confirm you have the latest version of Adobe Reader. For the latest version, visit get.adobe.com/reader. If you’ve installed the latest version have Adobe Reader and are still unable to view the music, please contact us at email@example.com and include your order number.
Yes, you’ll be able to view and print on virtually any platform, including Windows®, Mac OS, and mobile platforms including Android™ and iOS for iPhone and iPad.
You are only licensed to print as many copies as you have purchased. You may replace a destroyed or lost copy. However, you may not distribute the Digital Download to others or print more copies than purchased for use by others. (i.e., you may not print individual copies for friends or students).
To comply with copyright regulations, you are only permitted to print the number of copies purchased. A watermark is printed at the bottom of each page to insure copyright compliance.
At the bottom of every page a watermark is printed to comply with copyright laws and regulations. The watermark contains our company name, order number, number of copies purchased, your name, and date of purchase.
Sheet Music Plus Order 345678912 5 copies purchased by Charles Jones on 02-06-2015.